About Us

A legacy of care since 1966

St Andrew’s Toowoomba Hospital opened on 9 July 1966 courtesy of strong community support and a significant contribution from the Bain Family of Jandowae.

St Andrew’s Toowoomba Hospital receives no recurrent Commonwealth, State or Local Government assistance. The hospital relies upon community support to assist with meeting the growing needs of the community as well as introducing the latest technological advances in medical and surgical procedures.

Excellence in Care and Service

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Strategic Plan

The Strategic Plan is key in shaping our direction for the next 3 years. Now with its launch and the support of the Board of Governors, we’ll work together to strengthen and empower our wonderful hospital and to ensure the people of the Darling Downs and beyond receive the excellence in healthcare they deserve. I ask you to join me and the Board in prayerful support of this plan and St Andrew’s as we move forward together in this God’s hospital. 

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Values

We’re a hospital built by the community, for the community, and serving the community.  We believe our purpose is to make a difference in people’s lives, delivering compassionate care grounded in our values.

Every day, you will experience:

  • Honesty in how we communicate
  • Excellence in every detail
  • Accountability in how we deliver
  • Respect in how we treat each other
  • Trust in our teamwork
  • Compassion in every interaction

Every day, we live our HEART values and create an environment where everyone can thrive.

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Objectives

The Objects of the Hospital are:

  • To conduct and maintain a true community hospital in which Jesus Christ is proclaimed as Healer and Redeemer and in which religious services are conducted for patients and staff with due regard for their personal freedom;
  • To provide health services for members of the public irrespective of their religious beliefs;
  • To contribute to professional education in health and health related fields; and
  • To do all such things as may be essential or conducive to the furtherance of the above objects.
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Constitution

Our constitution is available to view online

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Accreditation & Quality

At St Andrew’s Toowoomba Hospital, we are committed to delivering safe, high-quality care that meets recognised national standards. Our services align with the National Safety and Quality Health Service (NSQHS) Standards, developed by the Australian Commission on Safety and Quality in Health Care and endorsed by the Australian Government. These standards guide how we provide care and ensure a consistent, high level of service for our patients and community.

Accreditation
St Andrew’s Toowoomba Hospital maintains ongoing accreditation with the Australian Council on Healthcare Standards (ACHS), reflecting our commitment to excellence in patient care. Accreditation is an independent assessment process that evaluates our services against nationally recognised healthcare standards. Through regular onsite reviews, ACHS provide assurance that we continue to meet the required standards and deliver safe, high-quality care.
National Safety and Quality Health Service Standards
National Safety and Quality Health Service Standards: A key component of accreditation is meeting the National Safety and Quality Health Service Standards. These standards set the benchmark for the level of care that patients can expect across Australia. They promote nationally consistent, patient-centred care and are accessible via the Australian Commission on Safety and Quality in Health Care (ACSQHC) website
Support us

St Andrew’s Hospital Toowoomba Needs Your Support

The hospital is a registered charitable institution with the Australian Taxation Office (ABN 95 820 855 300) which means that organisations and individuals donation funds to the hospital can claim tax concessions. In addition, the hospital with its not-for-profit status must direct any profits made by the hospital back into the operations of the hospital.

The hospital values the ongoing financial support and volunteer involvement from many members of the Toowoomba and Darling Downs Community

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Make a donation

To make a donation to St Andrew’s Toowoomba Hospital, visit www.donate.sath.org.au. Your donation to St Andrew’s Toowoomba Hospital will make a difference. Donations can be made for general or specific purposes.

All donations over $2 are tax-deductible, and a receipt will be provided to you via email once your donation has been received.

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Make a bequest

As your Will is a legal document, it’s important you include the right wording to ensure your intention is clear. The hospital’s legal name is St Andrew’s Toowoomba Hospital ABN 95 820 855300.

St Andrew’s Toowoomba Hospital has been endorsed by the Australian Taxation Office as a deductible gift recipient for tax purposes.

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Why donate?

St Andrew’s Toowoomba Hospital receives no recurrent Commonwealth, State or Local Government assistance. The hospital relies upon community support to assist with meeting the growing needs of the community as well as introducing the latest technological advances in medical and surgical procedures.

Donate
Foundation Logo

St Andrew’s Toowoomba Hospital opened on 9 July 1966 courtesy of strong community support and a significant contribution from the Bain Family of Jandowae.

The hospital is a registered charitable institution with the Australian Taxation Office (ABN 95 820 855 300) which means that organisations and individuals donation funds to the hospital can claim tax concessions.  In addition, the hospital with its not-for-profit status must direct any profits made by the hospital back into the operations of the hospital.

St Andrew’s Toowoomba Hospital receives no recurrent Commonwealth, State or Local Government assistance.  The hospital relies upon community support to assist with meeting the growing needs of the community as well as introducing the latest technological advances in medical and surgical procedures.

The hospital values the ongoing financial support and volunteer involvement from many members of the Toowoomba and Darling Downs Community

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Meet our people

Our Board of Directors

John Rowe
Board Chairman

Appointed 2007

Paul McKee
Board Vice-Chairman

Appointed 2017

Paul McMahon
Board Treasurer

Appointed 2011

Rachael Carter
Board Member

Appointed 2020

Dr Kristenne Clement
Board Member

Appointed 2025

Kiran Goel
Board Member

Appointed 2026

Dr Peter Hopson
Board Member

Appointed 2025

Rev David Knott
Board Member

Appointed 2026

Kate McLoughlin
Board Member

Appointed 2026

Andrew Taylor
Board Member

Appointed 2022

Dr Chris Wall
Board Member

Appointed 2024

Meet our people

Our Executive Team

Arthur Yannakou
CEO

Arthur is an executive leader with extensive experience in leading hospital operations in Australia and internationally, in…

Fiona Hallam
Chief Finance and Commercial Officer

Fiona Hallam joined St Andrews Toowoomba Hospital as Financial Controller in November 2021. She brings a wealth…

Natalie Hardgrave
Director of People and Culture

Natalie joined the St Andrew’s Toowoomba Hospital team in May 2023 and has experience in key roles…

Ken Hilliard
Business Development Manager

Ken has over 20 years’ experience in the medical industry and brings a natural leadership and a…

Jaclyn Oughtred
Director of Clinical Services

Jaclyn Oughtred was appointed Director of Nursing at St Andrew’s in September 2023. Jaclyn has an extensive…

Our Partnerships

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cancer centre
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Donate

As a registered not-for-profit hospital, St Andrew’s Toowoomba relies on strong community support including donations to further strengthen our vital service offering.

Your donation to St Andrew’s Toowoomba Hospital will make a difference. Donations can be made for general or specific purposes.