Private Patients’ Hospital Charter

St Andrew’s Toowoomba Hospital supports the Private Patient’s Hospital Charter.

This agreement outlines what you can expect when being treated as a private patient in a hospital. It covers:

  • information you can expect from your doctor
  • what you should know about the cost of your treatment
  • your right to a second opinion
  • visiting arrangements
  • access to your medical records, their accuracy and confidentiality
  • how you can expect to be treated by hospital staff and how you should treat them
  • the care and support provided by nurses and other health professionals
  • your participation in decisions about your care
  • long term hospital stays
  • making comments or complaints

To view the charter please click here