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Shoulder pain

The shoulder is the most flexible joint in the body, allowing you to reach overhead, lift objects, participate in sport and perform everyday activities. When shoulder pain develops, it can affect sleep, independence, work and quality of life.

Shoulder arthritis

Shoulder arthritis occurs when the smooth cartilage within the joint becomes damaged, leading to pain, inflammation and reduced movement.

The shoulder contains two joints that can be affected by arthritis: the main ball-and-socket joint (glenohumeral joint) and the smaller joint between the collarbone and shoulder blade (acromioclavicular joint).

Common symptoms include:
  • Shoulder pain
  • Pain in the upper arm
  • Pain that may extend towards the neck
  • Stiffness
  • Swelling
  • Difficulty raising the arm
  • Difficulty reaching behind the back
  • Pain when lifting objects
  • Pain when lying on the affected side
  • Reduced function and mobility
Common causes
  • Osteoarthritis
  • Rheumatoid arthritis
  • Previous shoulder dislocations
  • Rotator cuff tears
  • Previous shoulder fractures
Diagnosis process

Your healthcare professional will discuss your symptoms, examine your shoulder and assess factors such as movement, posture, tenderness and muscle strength.

Investigations may include X-rays, MRI scans and blood tests to identify degenerative, inflammatory or autoimmune conditions.

Treatment options

Most people with shoulder arthritis can be managed without surgery. Treatment may include:

  • Activity modification
  • Physiotherapy
  • Exercise programs
  • Pain management strategies
  • Medications
  • Corticosteroid injections
  • Surgical treatment, where appropriate
Old woman, shoulder pain and physiotherapy with man in office for consulting, health and rehabilitation. Muscle recovery, medical and support with senior patient for physical therapy and advice
Doctor of skeletal shoulder joint and muscles and x-ray. Shoulder pain in patient and treatment

Shoulder injuries

Shoulder injuries affect people of all ages and can range from relatively minor soft tissue injuries through to fractures and dislocations requiring urgent medical attention.

Common shoulder injuries

Shoulder Dislocations
Occur when the bones of the shoulder joint move out of alignment, usually following trauma such as a sporting injury or fall.

Shoulder Fractures
Broken bones involving the collarbone, shoulder blade or upper arm.

Shoulder Instability
Occurs when the shoulder joint becomes loose and prone to repeated dislocations or painful episodes.

Rotator Cuff Tears
Injuries affecting the muscles and tendons that help stabilise and move the shoulder.

Shoulder Impingement & Tendonitis
Conditions involving irritation, inflammation or compression of tendons within the shoulder.

Common symptoms include:
  • Shoulder pain
  • Weakness
  • Loss of movement
  • Swelling
  • Clicking or catching sensations
  • Feeling that the shoulder may slip out of place
  • Difficulty performing overhead activities
  • Difficulty lifting objects
Diagnosis process

Diagnosis typically begins with a discussion about your symptoms, how the injury occurred and how it affects your daily activities.

Your healthcare professional may examine the shoulder and recommend imaging such as X-rays, CT scans or MRI scans to assess bones, joints, tendons and soft tissues.

Treatment options

Treatment depends on the type and severity of the injury and may include:

  • Rest and activity modification
  • Physiotherapy
  • Exercise programs
  • Pain management strategies
  • Heat or cold therapy
  • Corticosteroid injections
  • Platelet-rich plasma (PRP) injections
  • Surgical treatment, where appropriate

Shoulder instability and rotator cuff conditions

The shoulder relies heavily on muscles, tendons and ligaments for stability. Problems affecting these structures can lead to ongoing pain, weakness and reduced function.

Common conditions

Shoulder Instability
May develop following trauma, repeated overhead activities or naturally loose supporting tissues.

Rotator Cuff Tears
Can occur suddenly following an injury or gradually through wear and tear over time.

Rotator Cuff Tendinopathy
Irritation and degeneration affecting the tendons of the shoulder.

Common symptoms include:
  • Shoulder weakness
  • Pain during movement
  • Difficulty reaching overhead
  • Difficulty lifting objects
  • Shoulder fatigue
  • Night pain
  • Recurrent shoulder dislocations or subluxations
Diagnosis process

Your healthcare professional may assess your shoulder strength, mobility and stability. Imaging such as ultrasound or MRI may be used to evaluate tendons, muscles and other soft tissue structures.

Treatment options

Depending on the condition and severity of symptoms, treatment may include:

  • Physiotherapy
  • Strengthening exercises
  • Activity modification
  • Medications
  • Injections
  • Rehabilitation
  • Surgical treatment, where appropriate
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Rehabilitation and recovery

Rehabilitation is an important part of many treatment plans.

Depending on your condition, recovery may involve physiotherapy, strengthening programs, mobility training and support from allied health professionals to help you return to everyday activities as safely as possible.

Meet our shoulder specialists

Dr Craig Brownlie

Dr Craig Brownlie is an Australian-trained orthopaedic surgeon with a special interest in shoulder, knee and hip surgery. In his role as…

How to access orthopaedic care

If you'd like to see one of our orthopaedic specialists, speak with your GP about a referral. Your GP can discuss your symptoms, treatment history and whether a referral to an orthopaedic specialist may be appropriate.

Your patient journey: from referral to recovery

Slide through to understand your treatment journey from booking your GP in for an initial appointment, all the way through to rehabilitation and ongoing management.

  • 1. Visit your GP for advice

    They may:

    • send you to get an x-ray
    • discuss possible treatment options
    • give you a referral to see an orthopaedic specialist
  • 2. Book an appointment with your specialist

    If your GP determines that you should consult with a specialist, they will provide you with a referral.

    Once you have a referral, you can book an appointment with the specialist via their reception or booking system.

  • 3. Attend your specialist appointment

    Be prepared for your appointment.

    Bring your referral letter, any imaging reports or x-rays that you’ve already completed and a list of any current medications or health conditions.

  • 4. Receive an assessment and treatment plan

    Your specialist will review your condition and any notes from your GP.

    They may recommend additional tests or develop a treatment plan with you.

  • 5. Surgical and 
non-surgical treatments

    Your specialist may recommend a treatment plan that includes:

    • surgery
    • non-surgical interventions
    • ongoing monitoring and management
    • rehabilitation
  • 6. Continue your recovery
    After treatment, rehabilitation may be recommended to support your recovery.
    A personalised program can help improve mobility, build strength and assist your return to everyday activities.

Shoulder pain FAQs

Receiving a referral to an orthopaedic specialist may raise questions for you. Find answers to some commonly asked questions here.