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West Ward Clinic is a 16 bed acute facility which provides inpatient care for people of the community and surrounding areas of Toowoomba diagnosed with mental health problems including those with depression, post-natal depression and eating disorders. Staff are specially trained in the mental health field and work together with the treating psychiatrist and a psychiatric registrar. Group programs have been implemented to provide help and support to patients and their family to progress the patient's return to the community.

All 16 single rooms are equipped with reverse cycle air-conditioners, remote control televisions and telephones. A recreation room is available with varying equipment including pool table, CD/cassette player, television, video player as well as tea and coffee making facilities. Meals are served in a central dining room and patients are encouraged to make use of the dining room. If required, in-room dining can be arranged.

A covered pergola area is available where regular BBQ outings are arranged by staff for patients and their families. A fully-equipped laundry is available for patient use. In addition to the mental health inpatient facility, the hospital also offers a series of day psychology programs. Programs include overcoming depression and anxiety, self esteem/assertion and life effectiveness.